Tag Archives: maintenance

Analog CCTV wiring repairs in Laos by Kerberos

Kerberos Repair Services

repairs & maintenance

Kerberos got many calls in the past months to supply new CCTV system or  to fix an existing 3rd party system as owners were not satisfied with the quality of the footages recorded. It must be mentioned hereby sometimes CCTV footages are to be processed together with a police report of a criminal event, but are often rejected by the authorities due to the low quality – they are absolutely not suitable for the recognition of a perpetrator for example.

After the careful inspection in most cases Kerberos did not immediately attempted to sell a new system but could confirm the CCTV system itself had no significant malfunction besides some settings or firmware upgrade needs – the problem is usually hidden in the wiring networks of the CCTV.

FINNMAP extends contract for Central Monitoring

The central monitoring contract signed between FINNMAP and Kerberos for 2012 was evaluated and its benefits recognised in terms of prevention, notifications and responses. After short meeting of further adjustments and expansions the contract has been renewed for another term. Under the contract Kerberos supplies wireless alarm systems for staff members and provides monitoring and reporting services inclusive of regular preventive maintenance, support and assistance services as well, in a very new limited liability condition. In case of security related events our technical assistance team arrives to the property within a few minutes and secures the site if necessary until the site itself and the report inclusive of the findings and events can be handed over to the representative.

Kerberos extended security contract with IFC

Maintenance

Kerberos maintenance: peace of mind

We are proud to announce, after supplied security systems to IFC in 2011-2012 (PANASONIC premium CCTV, NESS alarm system etc) Kerberos set extensions for the Security Service contract, hereby earned award and signed a permanent security maintenance agreement with International Finance Corporation for the Vientiane HQ. Within the agreement IFC will be provided with quarterly maintenance for the systems including upgrades, firmware updates, cleanings and settings as per required in continuous cooperation with related departments at IFC. With the maintenance arrangements no breakdown should occur but in case of any event Kerberos technical team will appear in no time to avert the failure and grant operation. The usual support and maintenance services are also included just as the  assistance and representation of interests for any security system related event.

The maintenance arrangements include exceptional care for operation of each and every equipment and the network as a whole those have been supplied previously, including also repairs and smaller adjustments if required. Spare parts are available in our Vientiane stock for most cases, however in case  involvement of the manufacturer is required Kerberos is to provide appropriate replacement units until the repair is done – therefore the systems are to be always in perfect condition and in non-stop operation.

A little care goes very far

repair & maintenance small

maintenance?

Dear Reader! In case you encounter similar conditions at any of your security systems like shown to the left, it is time to start to worry: your system will soon give up the daily fight against dust, water and pesticides, and will soon simply stop performing the duties you purchased them for – from one day to the other.

With a little care lifetime of even the most economic systems can be extended, their performance increased. Usually the yearly maintenance cost of any security system, including their installations, wirings and other related parts and fixings is around or even below 10% of their purchase value. Definitely much more affordable than investment into a new system every year! And what is to be done in case the phase on the picture is already achieved  – but even better and strongly recommended before?

Security Maintenance Contract signed with Embassy of Australia

Maintenance proved to be an efficient and cost saving tool if security and accounting departments come to the same meeting. Most embassies, companies and larger system owners realized this fact after their systems were in continuous operation for years. Dusty camera lenses, access control firmwares thirsty for updates, new versions of governing softwares to install and launch, expanding number of users to include in time and attendance systems… “all this headache was not clearly explained before!” – a common complaint heard from lot of clients.

In early 2011 Embassy of Australia was decided to employ qualified and reliable service provider partner for the maintenance of the years ago installed BOSCH CCTV system of the Embassy compound in Vientiane. After tendering and set up 3 months probation period for the maintenance, Kerberos earned to sign long term agreement with the Embassy and opened new market segment in the Lao PDR. So far there was no company offering reliable and professional maintenance for security systems and their subsystems – like wirings, surge protection, backups etc.