Central Monitoring

Surveillance center

Kerberos Central Alarm Monitoring System, established in 2009, tested trough 2 years and launched for public in 2011 is offering a professional tool for clients for prevention, detection, response and dispatch service for diverse events. The practical use to subscribe for a remote monitoring service is the fact there is another entity present for watch over the events occurring at your property or assets 24/7 with the sole purpose to execute appropriate actions for the sake of prevention of damages, loss or injury – even when nobody else is present locally, or nobody is able to act for any reason. In this case a local system capability offers no more except if its signals are processed centrally.

The events detected by the local system will not be limited hereby to local signalers or staff, but will be transmitted to a central station, where appropriate hardware background and trained operators are watching over all events of the monitored assets, and if triggered an alarm, act appropriately and prioritized as per customer requirements. Why it is meaning much more than a plain local system?

Security systems are capable of preventing unauthorized access to isolated areas via access controll and motion detection etc. and can monitor intrusion attempts via surveillance system, which is enough in most cases. However, every alarm, every recording is limited to the secured asset’s location and it’s staff which is in some cases not reliable at all or are not set up or trained to handle exceptional or tensed security situations. This is where remote monitoring offers cost efficient and high secure extensions.

Combining all the benefits provided by a properly installed quality security system, Central Alarm Monitoring features distant supervision on the secured assest towards a combination of harwares, softwares and professionally trained staff, who monitors the secured site 24 hours a day 7 days a week. Remote monitoring automates alarm events, documentation and the actions that should be taken (responses), depending on the alarm nature, without the need of the owner`s intervention. These automated processes combining many asset and process for the sake of security like:

  • Notification of the Dispatch team for asset examination
  • Notification of the corresponding authorities
  • Notification of the owner about suspicios behavior and / or intrusion attempts near the secured asset
  • Notification of pre-set contacts and perform set actions the same time
  • Alarm report log and record to secured database
  • Schedule and expectation monitoring
  • Technical monitoring of assets and systems
  • etc.

KERBEROS CENTRAL MONITORING SERVICES

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Kerberos Security Systems only trusts the best when it comes to high level, reliable, long term security systems, thus chosen one of the market leading brands of Remote Monitoring systems: SURETEK.

Dispatch

Overview of Kerberos Central Alarm Monitoring Service (CAMS) and Alarm Receiving Center (ARC)

Remote alarm monitoring as term refers to group of integrated systems to detect, transmit, receive and process alarm (and other) signals, events centrally. The layout of alarm monitoring at Kerberos consists of the connected alarm systems, multiple communication systems, central hardwares, processing softwares and response protocols.

Central-Station is the Kerberos Alarm Receiving Center (ARC) that provides the services to monitor burglar, fire and residential alarm (and other) systems. The central-station also provide supervisory services and maintenance backup continuously receiving system status base informations. In the past, maintenance would require an alarm service engineer to attend site and carry the checks out. With the use of variety of communication solutions (at the alarmed premises) some checks can now be carried out remotely from the central station, on-site health check of the system however is still essential and recommended in every 6-12 months.

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default alarm text notification

Kerberos central-station possesses special telephone lines, hardwares, softwares and trained staff to monitor the customers’ security systems and to perform the agreed / expected / required response actions, for instance call the appropriate authorities in the event an alarm signal is received.

Central Station software CAMS of Kerberos meets very special requirements in processing and safely storing very large amounts of data – also possess integration gateways with many different alarm protocols and subsystems. For instance our system layout is expanded in 2012 to monitor not only estates, offices, banks and private premises, but as of 2013 vehicles, motorbikes and boats as well. Here you can read more about vehicle monitoring of Kerberos.

Incoming signals are processed by SURETEK digital alarm receivers; these convert the incoming event packets which are then analysed by the Central Station software. Event packets can be communicated over any transmission medium: PSTN, GSM, Radio, direct line, Ethernet, GPRS, etc.

The accessibility of wireless technology is enabling new remote monitoring applications. Wireless sensing devices provide increased flexibility and portability for such applications by offering measurements in places where cables are not convenient or feasible. Kerberos also implemented wireless technology at many systems offered, such as GPRS pagers and GSM transmitters, but also the alarm subsystems offering nowadays developed – remotely accessible – wireless detection units.

The list of services to be monitored at a Central Station has expanded over the past few years to include:

  • Access Control;
  • CCTV Monitoring;
  • Environmental Monitoring;
  • Intrusion Alarm Monitoring;
  • Fire Alarm & Sprinkler Monitoring;
  • Critical Condition Monitoring;
  • Medical Response Monitoring;
  • Elevator Telephone Monitoring;
  • Hold-Up or Panic Alarm Monitoring;
  • Duress Monitoring;
  • Auto Dialer tests;
  • Open & Close Signal Supervision & Reporting;
  • Exception Reports;
  • PIN or Passcode Management.
  • etc

Increasingly, the Kerberos Central Station making this information available directly to end users and create custom reports on these events itself.

Alarm response

Depending upon the zone triggered, number and sequence of zones, time of day, and other factors, the monitoring center can automatically initiate various actions. Kerberos might be instructed to call the ambulance, fire department or police department immediately, or to first call the protected premises or property manager to try to determine if the alarm is genuine. Kerberos dispatchers could also start calling a list of phone numbers provided by the customer to contact someone to go check on the protected premises. Some zones may trigger a call to the local electric company to go check on the system, or a call to the owner with details of which room may be getting broken into. Some alarm systems are tied to video surveillance systems so that current video of the intrusion area can be instantly displayed on a remote monitor, not to mention recorded.

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