Fire alarm maintenance

Without maintenance, even the most effective fire systems equipment will deteriorate. To keep it working as effectively as when it was installed, it should be regularly maintained by a qualified engineer. In businesses and the public sector, it is in fact a legal requirement for fire systems to be maintained in good working order and regularly tested.

At Kerberos Security all our installations can be backed up by a maintenance package. So not only will your fire systems be kept fault-free, but you will have the peace of mind that all current health and safety standards will be met and that you are complying with laws to regularly review your fire risk assessment. As a contract customer, you are also guaranteed a response to an emergency call within 24 hours.

Get the right maintenance package for your needs

We have three fire systems maintenance packages – gold, silver and bronze – so that you can choose the level of maintenance best suited to your specific requirements:

* our cat I maintenance package is only available on systems installed, evaluated or upgraded by Kerberos Security in the past 3 years

If you have an issue with your fire system, our experienced, award-winning engineers can be with you within a few hours of your call. Their high levels of technical expertise reflect the value we put on customer care and service and you can be confident that all our work will be completed quickly and professionally.

So do not hesitate to contact with us to discuss your fire system maintenance requirements and we will help you decide on the best package for you. We can even work with you to provide a bespoke fire alarm maintenance solution if you have specific service levels which need to be met.

Alarm servicing schedule

  1. Check history of alarm system since last maintenance service
  2. Visual inspection of all major alarm components including cabling & connections where accessible for signs of deterioration or damage
  3. Check mains power supply including charging rates
  4. Check battery power supply including charging rates
  5. Check and walk test all detectors
  6. Check satisfactory operation of manually operated devices e.g. panic buttons
  7. Check and test remote signaling equipment (where appropriate)
  8. Make adjustments as necessary
  9. Repair minor faults where necessary (additional costs may apply)
  10. Retrain the users on the use of the alarm system (if required)
  11. Log all test results
  12. Check all warranty related conditions including environment conditions
  13. Check surge risks and submit solution for protection (where applicable)
  14. Return the alarm system to operational status